We take responsibility.
You run your business.
Reliable IT operations for owner- and family-led companies in the Lower Rhine region, typically 30 to 500 employees — Microsoft 365, cloud, security. With a clear point of contact and realistic commitments. So IT is a tool that works again, not a constant concern.
- Model
- Outsourced IT department
- Based in
- Viersen, Germany
- Region
- Lower Rhine · NRW · cross-border NL
- Focus
- M365 · Cloud · Security
Three promises you can hold us to.
One point of contact. Real ownership.
You have a single contact who knows your IT and takes care of it. No rotating ticket handlers, no "please describe again" loops.
Clear in what we promise — including the no
We will also recommend against cloud, AI or new tooling when it does not fit your business. No invented track record, no team staging.
No lock-in
We build so you could replace us tomorrow — with documentation a successor can actually use. That disciplines both sides.
Three areas, one responsibility.
Each area stands on its own. Together they form reliable IT operations that grow with you — without creating new silos.
So collaboration just works.
Set up, run and master Microsoft 365 as a platform — with identity, device and license hygiene.
- Exchange Online & Teams
- Intune & Entra ID
- Conditional Access
- Tenant Governance
Cloud where it delivers. Local where it fits.
Azure hybrid, on-prem where it makes sense, cloud where it delivers. Controlled transitions instead of big-bang.
- Azure / AVD
- Hyper-V / VMware
- Backup & DR
- Monitoring
Relief where routine eats the day.
Concrete automation with measurable effect — GDPR-ready, with citations, with audit trail.
- Workflow automation
- Knowledge search
- Ticket routing
- Governance
Where we apply our work.
Example scenarios from mid-market daily life. We plan these together with our first clients — no invented case studies.
Tenant clean-up
Structure an existing M365 tenant — licenses, groups, Conditional Access.
Azure landing zone
Consistent cloud baseline with IaC, naming, tagging, cost governance.
Internal knowledge search
People ask in Teams; answers come with cited sources from SharePoint.
Zero-trust baseline
Conditional Access, MFA, device compliance as a shared baseline.
Ticket triage
Classify, summarise and route incoming tickets.
Backup drill
Restore exercises with documented RTO/RPO values.
Five steps from intro call to operation.
Transparent flow. Each step with a defined outcome and a go/no-go decision.
Intro call
30 minutes, free of charge. We listen and sort out whether we fit.
Assessment
Structured analysis of tenant, infrastructure, processes.
Roadmap
Prioritised plan with effort, risk and sequence.
Delivery
Iterative, with documentation per step and handover tests.
Operation
Managed service with clear SLAs during defined service windows.