IT support for the Mittelstand · Viersen · Lower Rhine

We take care of your workplaces.
You run your business.

Your people should open their laptop in the morning and get going — not wait, not search, not call you. We take on the complete IT workplace for owner-led companies in the Lower Rhine region: devices, access, collaboration, security. You get one point of contact who knows your company — and you never need to understand how it works technically.

01 Who we are

An IT operations company from Viersen — built for the Mittelstand.

Corevatis is an owner-led IT services company based in Viersen, Germany. We operate workplaces, servers and networks for companies with up to 500 employees — in the Lower Rhine region, across NRW and just across the Dutch border.

Our operations assume no vendor: we support Microsoft environments just as well as mixed or organically grown IT without any cloud management — across one site or several, with an in-house IT team or none at all.

Who we work for

  • Owner- and family-led companies with up to 500 employees
  • With an in-house IT that needs relief — or without one
  • One site or several, each documented properly
  • Microsoft environment, mixed, or neither
02 Everyday reality

When IT is a permanent item on your desk.

    A new colleague starts — and needs three days before they can work.
    The software invoices keep rising, but nobody can say what exactly for.
    Your insurer sends a questionnaire, and you do not know the answers.
    The one person who knows everything retires in two years.
    Your people work around IT — via WhatsApp, via mail, via Excel.

These are not IT problems.These are business problems that happen to come out of IT.

03 What we take care of

Four things that are different afterwards.

We do not talk about technology before it is clear what should change in your day-to-day. These are the four outcomes you can hold us to.

01

The workplace just works.

Every device is continuously updated and monitored — and the daily grind is included: forgotten passwords, a computer playing up, a new laptop, printers, permissions. That is not a by-product, it is the core. And it works vendor-independently — your devices need no cloud management for it.

OutcomeFewer questions land on your desk.

Underneath Patch management · Monitoring · Remote support · Helpdesk
02

New people are ready on day one.

You register a new employee once — device, accounts, permissions and software are prepared. When they leave, access closes just as reliably.

OutcomeThree days of setup become half an hour.

Underneath User lifecycle · Device rollout · Inventory
03

You sleep better.

Protection against what actually happens: phishing, lost laptops, encrypted servers. Backups we restore regularly — not just configure. And solid answers to your cyber insurer’s questionnaire.

OutcomeYou can prove your data comes back.

Underneath Endpoint protection · Backup drills · Zero-trust access · NIS-2
04

You know what IT costs and what for.

Every position stands on its own invoice line: operations, licences, hardware. Once a quarter we sit down: what runs, what is coming, what can go. Licenses nobody uses, we cancel — even when that reduces our own revenue.

OutcomeNo surprises at renewal.

Underneath License hygiene · Inventory · Cost transparency

And everything else stays an accessory.

Licences — Microsoft 365 included —, backup, zero-trust access, hosting, hardware: building blocks you can add. Each on its own invoice line, none a hidden obligation.

OutcomeYou pay for what you need. Not for a bundle.

Underneath Licences · Backup · Zero trust · Hosting · Hardware
04 Tiers

You decide how much support sits with us.

Updates, monitoring and inventory are part of every tier. Graded by support depth: from baseline care for companies with their own IT to a named contact with a managed ticket system.

00

Project

Not ready for ongoing operations? Concept work, migration, move, rollout — we also take on single projects at a fixed quote. Many first get to know us this way.

01

Base

Patching, monitoring and inventory. Your IT stays up front, we are their backstop — extras by effort.

02

Managed

Plus helpdesk for your people, ticket portal, a named contact, on- and offboarding.

03

Complete

Plus extended hours, an on-site rhythm, budget planning and a roadmap with management.

Price after the assessment, not guessed.

See the tiers
05 The model

Your IT department. Without an IT department.

You hire nobody, you build no department, you need no IT manager. You have a fixed monthly service and one point of contact with a name and a direct line. Anything beyond that — a move, a migration, a new site — we do as a project with a scope agreed in advance.

One fixed point of contact
Monthly service + projects
Cancellable, without leaving you stranded
06 How we work

Five steps from intro call to operation.

Transparent flow. Each step with a defined outcome and a go/no-go decision.

01

Intro call

You talk, we listen. Then we tell you honestly whether we fit. Free and non-binding.

02

Assessment

We look at what you have. You get a document readable without IT knowledge: what is good, what is missing, what is urgent.

03

Plan with a sequence

What comes first, what can wait, what costs what. You decide, we deliver.

04

Delivery in steps

No big bang. Each step on its own, with a way back, without stopping your operation.

05

Operation

We stay. Fixed point of contact, defined service hours, quarterly review.

07 What sets us apart

Three promises you can hold us to.

Responsible 01 / 03

One point of contact. Real ownership.

You have a single contact who knows your IT and takes care of it — backed by named partners working from the same documentation. No rotating ticket handlers, no "please describe again" loops.

Honest 02 / 03

Clear in what we promise — including the no

We will also recommend against cloud, AI or new tooling when it does not fit your business. And we only promise what we can keep ourselves.

Open 03 / 03

No lock-in

We build so you could replace us tomorrow — with documentation a successor can actually use. That disciplines both sides.

08 Verifiable

Evidence instead of promises.

We launch in 2026 — we have no reference logos or customer counts yet, and we will not invent any. What we do have: commitments you can read in the contract and verify in operations.

Monthly patch report

Documented per device: which updates ran when — and what is still open.

Restore log

Backups are test-restored — with date, duration and result.

Fair-use limit in the offer

The support reference value is written openly into the offer. No "unlimited" with an asterisk.

The documentation is yours

Kept so a successor could work with it. That disciplines us.

Snapshot 2026 · Transparent
24 h
On site in Viersen · by appointment
Mon–Fri
Service hours · 08:00–18:00 CET
90
km radius · Lower Rhine · NRW
EU
Hosting · GDPR by default
10 Frequent questions

What managing directors ask us first.

Is this worth it even though we have our own IT department?

Yes — tier Base is built exactly for that: we take over the routine of patching, monitoring and inventory, while your IT keeps the user contact and the knowledge of your line-of-business systems. They gain a backstop, not a replacement.

Can we outsource only the workplaces and keep running our servers ourselves?

Yes. Workplace, server and network are separate building blocks with separate prices — you book what you want to hand over and keep the rest. No block is a prerequisite for another.

Do you take over our existing Microsoft 365 environment?

Yes — we start with an assessment and operate what exists. And equally: our operations work without Microsoft too. Microsoft 365 is a building block with us, not a requirement.

What does it cost for 100 employees?

An honest number comes after the assessment — before that it would be a guess. How the price is composed is laid out openly on the packages page; the typical market corridors are written up in our knowledge section.

How long does onboarding take?

The baseline care takes effect early: monitoring and patch management usually run within the first days. The full takeover including documentation depends on your environment — we lay out the five-step process in advance.

And if we want to leave again?

Twelve months term, then cancellable annually. The documentation is yours, the tooling is replaceable — we build from day one so that you could replace us. That is by design.

Let's talk about your IT.

An intro call is free and non-binding. We listen, we ask — and we'll say openly whether we're the right people for you.