What is EDR — in one sentence?
EDR (Endpoint Detection and Response) is the active defence on the device: instead of only blocking known malware, it watches behaviour — and when something is suspicious, it acts: process stopped, device isolated, case escalated.
Why classic antivirus is no longer enough
Traditional antivirus compares files against a list of known threats. Modern attacks bypass exactly that: they use legitimate tools — PowerShell, remote-access software, stolen credentials — and look like normal work to a file scanner. An attacker logging in with a real password triggers no virus alarm.
EDR starts where the scanner is blind: why is accounting launching an encryption tool at night? Why is the reception PC connecting to an overseas server? Behaviour instead of signatures — that is the difference insurers and auditors mean when they ask about “EDR/MDR”.
And who watches the alerts?
The honest catch of every EDR product: it produces alerts — and alerts nobody reads protect nobody. That is why our block is managed: behind the technology sits an analyst team separating real attacks from false alarms around the clock. You do not get an alert stream; in a real incident you get a clear statement: what happened, what was already stopped, what to do now.
Who needs it?
- Every company with cyber insurance — EDR is now a standard questionnaire item, often a condition of coverage.
- Every company with remote access — home office and external providers are the most common entry points.
- Companies under NIS-2 or customer audits: attack detection is a duty there, not a nice-to-have.
- Realistically: almost everyone from the first device with company data. The question is rarely whether — only whether it is monitored.
Billing
Per device per month, as its own invoice position — like every block with us. If you already run equivalent protection, we operate that instead of selling twice.
FAQ
Does EDR replace antivirus? It effectively contains it: known malware is still blocked, behavioural detection comes on top. Two parallel protection products on one device are usually counterproductive — the assessment sorts that out.
Does it slow machines down? Modern EDR agents are lightweight — what you notice is rather the opposite: fewer incidents, fewer emergency call-outs.
What happens on an alert in the middle of the night? The analyst team assesses immediately; confirmed attacks are contained automatically (for instance by isolating the device). We inform you with findings and next steps — you get woken when necessary, not for every false alarm.